SHIPPING POLICY
Last updated: 2023-04-01
Thank you for shopping at I 18 Plus.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
●"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to I 18 PLUS
●"Goods" refers to the items offered for sale on the Service.
●"Orders" means a request by You to purchase Goods from Us.
●"Service" refers to the Website.
●"Website" refers to I 18 Plus, accessible from https://www.i18plus.com
●"You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at I 18 Plus. The following terms and conditions constitute our Shipping Policy.
At I 18 Plus, we do our best to ensure that orders are shipped and delivered to customers as soon as possible. We follow a process to ensure that all orders are shipped properly and get delivered within the timeline.
For online orders that don't require a prescription from a doctor:
- Orders are shipped the same day if placed before 12pm and shipped the next day if placed after 12pm.
- Orders are picked up via our third-party shipping aggregator and delivered within 4-6 days by our shipping partner. We have warehouses at Ahmedabad. This ensures that we can provide 3-day delivery in the state with the warehouse and 4-6 day delivery in the states around that warehouse. For remote locations in India, like Jammu & Kashmir and the Northeast, deliveries can take up to 8 days.
For Cash-On-Delivery orders that don't require a prescription from a doctor:
- Customers will receive an order confirmation call from the customer support team to verify and confirm the customers' address.
- Once confirmed, orders are shipped the same day if confirmed before 12pm and shipped the next day if confirmed after 12pm. In the scenario that a customer isn't available via call and hasn't confirmed their order, we make 2 more attempts before dispatching the order.
- - Orders are picked up via our third-party shipping aggregator and delivered within 4-6 days by our shipping partner. We have warehouses at Ahmedabad. This ensures that we can provide 3-day delivery in the state with the warehouse and 4-6 day delivery in the states around that warehouse. For remote locations in India, like Jammu & Kashmir and the Northeast, deliveries can take up to 8 days.
Shipping Charges
Shipping charges for Your Orders will be calculated and displayed at checkout.
- Online payment: FREE shipping
- COD payment: ₹40
Delivery delays can occasionally occur Shipping Coverage.
We only ship to addresses in India and cover most of the delivery pin codes in the country. If your pin code is not serviceable, then Our customer service team will contact you.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email Once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
●By visiting this page on our website: https://i18plus.com
●By sending us an email: hello@i18plus.com